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Refund policy


At Ammo Grips, we want you to be satisfied with your purchase. If you change your mind about a purchase, eligible domestic orders may be returned within 7 days of delivery, subject to the conditions below.

1. Returns

Returns are available for orders delivered within India.

To be eligible for a return:

  • The return request must be made within 7 days of delivery.

  • The product must be unused, unworn, undamaged, unaltered, and in its original condition.

  • All original tags, labels, and packaging must be intact.

  • The product must not have been tampered with, modified, or damaged after delivery.

We provide free return pickup for eligible domestic returns.

For change-of-mind returns, the refund will be limited to the product value. Original shipping charges are not refundable.

2. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, you must notify us within 48 hours of delivery.

When contacting us, please provide:

  • Order number

  • Product/item details

  • Your name and contact information

  • Clear photographs or videos showing the issue, where applicable

After reviewing the claim, we may arrange a return pickup and provide a replacement of the affected product.

Products returned under this provision must be made available for pickup in the condition required for inspection.

3. Replacement

For eligible damaged, defective, or incorrect products, we will provide a replacement of the same product, subject to availability.

The replacement will be dispatched after we receive and inspect the returned product.

We aim to dispatch replacement products within 3–5 business days after receiving the returned product.

If the same product is unavailable, we will contact you to discuss the available resolution.

4. International Orders

International orders are not eligible for returns or replacements under this policy.

5. Return Processing and Refunds

For eligible domestic change-of-mind returns, we will process the return after the product has been received and inspected.

Once the return is approved, we will initiate the refund for the product value only.

Refunds are generally processed by the relevant payment provider or bank within 7–10 business days after we initiate the refund. Actual processing times may vary depending on the payment provider or bank.

6. Non-Eligible Returns

We may reject a return if the product:

  • Has been used, worn, altered, or damaged.

  • Is missing its original tags, labels, or packaging.

  • Has been tampered with or modified.

  • Is returned after the applicable return period.

  • Does not meet the conditions described in this policy.

Products damaged due to misuse, improper handling, negligence, or failure to follow product-care instructions are not covered by our replacement policy.

7. Contact Us

For return, replacement, or refund-related questions, contact us at:

AMMO ENTERPRISES

Brand: Ammo Grips

Email: [email protected]